Effective Date: 21 April 2025

Polokwane Connect ("we", "us", or "our") operates a directory listing website available at polokwaneconnect.online ("Website"), which provides a platform for businesses and individuals to list their services and be discovered by users. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit or use our Website in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.


1. Information We Collect

We collect and process the following personal information:

  • Contact Details: Name, email address, phone number.
  • Business Information: Business name, address, services offered.

  • Usage Data: IP address, browser type, pages visited, and other diagnostic data.

  • Communications: Messages or inquiries sent through our contact or listing forms.


2. How We Use Your Information

We use your personal information to:

  • Display business listings on our website.

  • Respond to inquiries and provide customer support.

  • Improve and personalize user experience.

  • Send updates, promotions, or newsletters (only with consent).

  • Comply with legal obligations.


3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist with website operations (e.g., hosting, analytics).

  • Law enforcement or regulatory bodies if required by law.

  • Other users, only to the extent of publicly displayed listings or reviews.


4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


5. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

  • Access your personal information.

  • Correct or update your personal information.

  • Object to processing of your information.

  • Request deletion of your data (subject to legal exceptions).

To exercise these rights, please contact us at [insert contact email].


6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our Website. You can adjust your browser settings to refuse cookies if you prefer.


7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.


8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@polokwaneconnect.online
Phone: +2784 716 8077
Address: 115 General De La Rey Street, 16 The Sanctuary, Welgelegen X1, Polokwane, 0699